A1Carz
A1Carz
Find answers to common questions about our self-drive car rental services in Jaipur. Can't find what you're looking for? Feel free to contact us!
You can book a self-drive car through our website by selecting your preferred vehicle, pickup date, and return date. Alternatively, you can call us at +91 9785000225 or visit our office in Jaipur. Our booking process is simple and takes just a few minutes.
We recommend booking at least 24-48 hours in advance to ensure vehicle availability, especially during peak seasons and weekends. However, we also accept same-day bookings subject to availability.
Yes, you can modify or cancel your booking. For modifications, please contact us at least 6 hours before your pickup time. Cancellation policies vary based on how far in advance you cancel. Please refer to our cancellation policy or contact our support team for details.
The minimum rental duration is 24 hours (1 day). We also offer hourly packages for specific requirements. For extended trips, we provide attractive weekly and monthly rental packages with discounted rates.
Our rental price includes:
Note: Fuel is not included and must be paid by the customer.
We accept multiple payment methods including cash, credit/debit cards, UPI, net banking, and digital wallets. Online payment can be made through our secure payment gateway during the booking process.
Yes, a refundable security deposit is required at the time of vehicle pickup. The amount varies based on the vehicle category. The deposit is fully refundable upon safe return of the vehicle without any damage. It can be paid via cash, card, or online transfer.
No, we believe in transparent pricing. All charges are clearly mentioned at the time of booking. Additional charges may apply only for excess kilometers beyond the included limit, late returns, or damages to the vehicle.
You need to provide the following documents:
All documents must be original and valid.
The driver must be at least 21 years old and should have a valid driving license that is at least 1 year old. For luxury and premium vehicles, the minimum age requirement may be 25 years.
Yes, additional drivers can be added to the rental agreement. They must also meet the age and license requirements and provide all necessary documents. There may be a nominal additional driver fee.
Yes, we accept valid International Driving Permits (IDP) along with your original license from your home country. Foreign nationals must also provide passport and visa copies.
We offer a wide range of vehicles to suit every need:
Yes, all our vehicles undergo regular maintenance and thorough cleaning before each rental. We conduct safety checks and ensure all vehicles are in excellent condition. Each car is sanitized and comes with a full tank of fuel.
We provide 24/7 roadside assistance. In case of any breakdown or emergency, simply call our helpline and we'll arrange immediate support. If the vehicle cannot be repaired on-site, we'll provide a replacement vehicle at no additional cost.
Yes, you can take our vehicles outside Rajasthan. However, you must inform us at the time of booking about your travel plans. Interstate permits and additional charges may apply for certain destinations. Some restrictions may apply for specific vehicle categories.
Yes, all our vehicles come with basic insurance coverage. However, the customer is responsible for any damages caused due to negligence or violation of traffic rules. We also offer additional comprehensive insurance packages for complete peace of mind.
The vehicle is provided with a full tank of fuel, and you are expected to return it with a full tank. Alternatively, you can return the vehicle with any fuel level and pay for the consumed fuel at market rates. Fuel costs are not included in the rental price.
Our rental packages include a specific kilometer limit (typically 200-300 km per day depending on the package). Excess kilometers are charged at a nominal rate per km. We also offer unlimited kilometer packages for long-distance trips.
You can pick up the car from our office in Jaipur or request free home/hotel delivery within city limits. We also offer airport pickup services. For locations outside Jaipur, delivery charges may apply.
A grace period of 1 hour is provided. Beyond that, late return charges apply. If you know you'll be late, please inform us in advance so we can make necessary arrangements. Extended rental can be arranged subject to vehicle availability.
Yes, you can extend your rental period subject to vehicle availability. Please contact us at least 6 hours before your scheduled return time. Extension charges will be calculated based on our standard rates.
Our friendly customer support team is here to help you 24/7. Don't hesitate to reach out!